What players are seeing
- Reported queue positions ranged from the low teens to more than 1,000.
- Some queues continued moving and eventually admitted the player.
- Other players reached a low position but still could not enter.
- One player restarted from a low position and returned at position 1,006, so restart is not a reliable shortcut.
- A separate NA report described matchmaking waits longer than five minutes after a successful earlier match.
What to do
- Leave the queue open if its position or timer continues to update.
- If the counter is frozen, record the UTC time and wait several minutes before one controlled retry.
- Check official announcements for maintenance or capacity guidance.
- If friends enter while you cannot, compare platform build and server region before assuming a global outage.
What will not help
- Changing DNS does not increase server admission capacity.
- Reinstalling the game does not resolve a healthy server-side queue.
- A VPN may move you to a higher-latency route and can introduce account-region complications.
Evidence register
Sources and limits
- Verified
- Applies to
- Launch build — public number not confirmed