What to do

  1. Keep the exact error text and note whether it appears before or after matchmaking starts.
  2. Check the current status and the official Discord announcement channel.
  3. Retry once after a short interval; repeated rapid retries can obscure whether the service recovered.
  4. Report platform, server region, party size, queue type, and UTC time.

What not to change

  • Do not edit the registry, virtual memory, or graphics driver settings for a capacity message.
  • Do not assume the whole game is down unless multiple regions/platforms and an official source support that conclusion.

Evidence ledger

Sources